yep. keep in mind that 411 is somewhere around a seven billion dollar a year business. it costs something like $1.25 (may be wrong, that's just a guess) to use this service depending on who your service provider is. now, google is offering this service completely free of charge, just dial 1-800-GOOG-411. that's really got to make those phone service providers angry! i think they are still working out some rough spots, but defiantely give the service a try, and know that you can now dial 411 (or, rather, an equivalence) without having to worry about how much the phone service is screwing you. :)
EDIT: i did look it up and see that 411 charges start at $1.49.
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